Security & Privacy at Rev
Customer privacy & security are critical to our business & yours. We handle sensitive information with the care it deserves.
Storage & Transmission
All customer files are encrypted both at rest and in transit. Communications between you and Rev servers are encrypted via industry best-practices (HTTPS and Transport Layer Security 1.2). TLS is also supported for encryption of emails.
Data Control & Deletion
Control exactly how your data will exist on our network. Customers can purge video, audio, and/or document data from Rev systems at any point via API calls, and can set up automated deletion policies. All Rev & customer data is hosted at Tier IV or III+, SSAE-16, PCI DSS, or ISO 27001 compliant facilities in the United States.
Availability & Access
We maintain a redundant infrastructure with 99.9% uptime. All customer data is accessible to staff only to the extent necessary to perform the required work. And just like our customer support, our Security Team is on call 24/7 to respond to security alerts and events.
Information
Security &
Privacy
Security &
Privacy
Program Overview
Download Rev's Information Security & Privacy Program Overview
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Privacy
Personally Identifiable Information
Rev follows best practices handling personally identifiable information (PII) with guidance from the published General Data Protection Regulation (GDPR).
Employees
Employees are restricted to handle data required to perform their job. Our staff is trained on proper use of our systems and best practices for security & privacy. All employees have signed confidentiality agreements.
Third Party Marketers
We do not share or sell information we collect with third party marketers.
Policies
Compliance
Rev complies with the most widely-accepted standards and regulations with compliance measures geared to the specific needs of your business.
Credit Card Processing
Rev maintains a PCI certification for payment processing. We provide secure credit card payments through a third party payment processor. We store an independent ID associated with an account handled by the processor. Rev does not store the actual credit card information.
Cookies
Cookies are used to identify users with session data using an unidentifiable string that only makes sense to the Rev system. Explicit personal information, such as an email address or name, do not exist on the cookie.